At Vitalograph we take your privacy seriously. It is important that you know exactly what we do with the personal information that you and others may provide to us and what it means to you. The EU General Data Protection Regulations (“GDPR”), which becomes law as of 25th May 2018, places enhanced accountability and transparency obligations on organisations using your personal information. This Data Privacy Notice (“DPN”) outlines our approach to Data Privacy to fulfil our obligations under the GDPR. We also welcome it as an opportunity to reassure you of the importance we place on keeping your personal data secure, and of the strict guidelines we apply to its use.
We process personal information to enable us to provide services for clinical trials, health services for subjects and healthcare professionals, to promote our goods and services and to maintain our accounts and records. We also process personal information for maintaining the security of our facilities.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
When appointed by a CRO/ Sponsor to be a Data Processor for a clinical trial we may process sensitive personal data on subject participating in a clinical trial. All clinical trial subject data has gone through a process of pseudonymisation before it can be received by us for processing. We only process clinical trial subject data in accordance with the instructions of the Data Controller (the CRO/Sponsor).
You may be a Director or representative of one of our customers or suppliers. If so, we will apply the principles outlined in this DPN when dealing with your information. We also have a legal obligation to retain CCTV images at our facilities to help prevent crime and ensure the security of our facilities.
We will never disclose your personal information to third parties unless required by law to do so. You may request details of personal information which we hold about you under the relevant Data Privacy Law. If you would like a copy of the information held on you please contact our Data Protection Officer at the below address. You may choose to restrict the collection or use of your personal information in the following ways:
It may sometimes be necessary to transfer personal information overseas. When this is needed information may be transferred to countries or territories around the world. Any transfers made will be in full compliance with all aspects of the relevant Data Privacy Laws.
Vitalograph reserves the right to amend this DPN at any future date and will post any substantive changes here.
Should you have any concerns about your privacy or believe that any information we are holding on you is incorrect or incomplete please contact the Vitalograph Data Protection Officer by emailingDPO@vitalograph.co.uk