Subject to the conditions listed below, Vitalograph Ltd. and its associated companies, (hereinafter called the Company) guarantee to repair or at its option replace any component thereof, which, in the opinion of the Company is faulty or below standard as a result of inferior workmanship or materials.
Product must be registered on the US Website www.vitalograph.com under “Service & Support” within 48 hours of purchased. Contact information, product serial number and date purchased must be documented.
This Guarantee shall only apply to hardware defects which are notified to the Company or to its accredited distributor within 1 year of the date of purchase of the equipment, unless otherwise agreed in writing by the Company.
Software (meaning computer software, or user installable modules) is guaranteed for 90 days from the date of purchase.
The Company warrants that the software when correctly used in conjunction with the hardware will perform in the manner described in the Company's literature and user manuals. The Company undertakes to rectify at no expense to the customer any software failure notified within the period stated above, provided that the failure can be recreated and the software has been installed and used in accordance with the user manual. Notwithstanding this clause, the software is not warranted to be free of errors.
This Guarantee does not cover any faults caused by accident, misuse, neglect, tampering with the equipment, use of consumable items or parts not approved by the Company, or any attempt at adjustment or repair other than by personnel accredited by the Company, nor does it cover reinstatement of any configuration changes caused by the installation of any software.
If a defect occurs please contact the supplier from it was purchased for advice. The Company does not authorize any person to create for it any other obligation or liability in connection with Vitalograph® equipment.
This Guarantee is not transferable and no person, firm or company has any authority to vary the terms or conditions of this guarantee.
To the maximum extent permitted by law, the Company does not accept liability for any consequential damages arising out of the use of, or inability to use any Vitalograph® equipment.
This Guarantee is offered as an additional benefit to the Consumer's statutory rights and does not affect these rights in any way.
Total 5 year Warranty Requirements-
If you have any questions about these terms please contact;
Vitalograph Inc, 13310 W 99th St, Lenexa, KS 66215
Toll Free: 1-800-255-6626
Tel: (913) 730 3200