Extended Warranty
Free 5 year warranty upon device registration
Service and Technical Support
Vitalograph has a dedicated team of service professionals on hand to answer all your questions. Use the form on this page or call your nearest office to speak with a customer service representative.
Ireland
Germany
USA
UK & ROW
Contact Support
Please detail your technical query and we will respond directly by email.
Software activation
Spirotrac 6 activation and updates
This tool is used to activate Vitalograph Spirotrac 6 software to unlock all features of the product and download software updates.
Product Registration
Activate your benefits
All Vitalograph spirometers come with a host of free benefits that are activated when you register your device.
Software Update Notification
New features and improvements, automatically
Online Training
Online device training - unlimited, free, & forever
Technical Service & Support
Expert support for Vitalograph users
FAQs
What is the difference between a T&C (Test & Certification) and a full service for my Vitalograph Spirometer?
AddA T&C is a basic check to ensure your spirometer is operating within maximum laid down limits, without any adjustments. In contrast, a full service includes part replacements, firmware updates, and calibration to ensure maximum accuracy. A full service is performed by expert Vitalograph technicians to provide the best possible performance for your device.
Why should I choose a full service over a T&C for my Vitalograph Spirometer?
AddChoosing a full service ensures your spirometer is as accurate as possible, benefiting your patients with precise assessments. A full service includes replacing service parts, upgrading firmware, and thorough calibration, while a T&C only checks if the device is within acceptable limits. The full service, though more costly, ensures optimal performance and reliability.
Will my spirometer be repaired during the annual service if needed?
AddYes, if your spirometer requires repair during the annual service, Vitalograph will contact you with a quote before starting any repair work. This ensures transparency and allows you to decide on necessary repairs. Our goal is to maintain your spirometer at the highest standard for accurate patient assessments.
Training Solutions
Respiratory Diagnostic Training
As experts in respiratory diagnostics we develop and deliver training resources to enable healthcare professionals to get the most out of our pulmonary function solutions. From free online device training, to in-person spirometry workshops find out how you can empower your healthcare decision-making.
