Service and Technical Support

Vitalograph has a dedicated team of service professionals on hand to answer all your questions. Use the form on this page or call your nearest office to speak with a customer service representative.

Ireland

location_on Vitalograph (Ireland) Ltd
Gort Road Industrial Estate, Ennis,
Co. Clare, V95 HFT4,
Ireland
phone +353 (0) 65 6864100

Germany

location_on Vitalograph GmbH
Rellinger Straße 64a, 20257
Hamburg,
Germany
phone +49 40 547391 0

USA

location_on Vitalograph Inc
13310 W. 99th St.
Lenexa, KS 66215
United States
phone 1-800-255-6626

UK & ROW

location_on Vitalograph Ltd
Vitalograph Business Park
Maids Moreton, Buckingham MK18 1SW
England
phone +44 (0) 1280 827110

Contact Support

Please detail your technical query and we will respond directly by email

Software activation

Spirotrac 6 activation and updates

This tool is used to activate Vitalograph Spirotrac 6 software to unlock all features of the product and download software updates.

GP And Patient
Product Registration

Activate your benefits

All Vitalograph spirometers come with a host of free benefits that are activated when you register your device.

Extended Warranty

Free 5 year warranty upon device registration

Software Update Notification

New features and improvements, automatically

Online Training

Online device training - unlimited, free, & forever

Technical Service & Support

Expert support for Vitalograph users

FAQs

What is the difference between a T&C (Test & Certification) and a full service for my Vitalograph Spirometer?

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A T&C is a basic check to ensure your spirometer is operating within maximum laid down limits, without any adjustments. In contrast, a full service includes part replacements, firmware updates, and calibration to ensure maximum accuracy. A full service is performed by expert Vitalograph technicians to provide the best possible performance for your device.

Why should I choose a full service over a T&C for my Vitalograph Spirometer?

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Choosing a full service ensures your spirometer is as accurate as possible, benefiting your patients with precise assessments. A full service includes replacing service parts, upgrading firmware, and thorough calibration, while a T&C only checks if the device is within acceptable limits. The full service, though more costly, ensures optimal performance and reliability.

Will my spirometer be repaired during the annual service if needed?

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Yes, if your spirometer requires repair during the annual service, Vitalograph will contact you with a quote before starting any repair work. This ensures transparency and allows you to decide on necessary repairs. Our goal is to maintain your spirometer at the highest standard for accurate patient assessments.

Training Solutions

Respiratory Diagnostic Training

As experts in respiratory diagnostics we develop and deliver training resources to enable healthcare professionals to get the most out of our pulmonary function solutions. From free online device training, to in-person spirometry workshops find out how you can empower your healthcare decision-making.

Cta Resources