We believe it is important to act responsibly and ethically with our stakeholders and with regard to the environment we operate in. Our business operations are conducted daily with honesty and integrity. The principles and practices of responsible behaviour are embedded into our policies, systems and processes.
Our stakeholders include our shareholders, staff, business partners, customers, suppliers, neighbours and the wider community.
Together with our staff, we believe in taking action to benefit both our local and the wider community. Corporate social responsibility carries beyond our work day and out into the global community.
We will always strive to do the right thing.
Location is important. We believe that businesses should operate where people live, not in clusters at remote town business parks or adding to crowded city centres. Local employment is particularly important in country areas where there is little public transport.
We have reviewed our manufacturing processes to reduce our carbon footprint, for example our Eco BVFs are manufactured with less plastic for a reduced environmental impact. Where possible, our products and packaging are made from recycled or recyclable and/or biodegradable materials. We minimize the amount of packaging used for our products and encourage customers to reuse or recycle our packaging.
We recognise our duty of care for our stakeholders and conform to our legal requirements with regard to their health and safety.
All feedback and compliments that we receive from our stakeholders are acknowledged and acted upon where appropriate.
We respect our suppliers, dealers and distributors. We seek to achieve long-term relationships to realize mutual growth based on mutual trust.
Our robust Quality Management Systems ensure that we continuously monitor and improve efficiency and meet our regulatory requirements.
Our employees are at the heart of our business and we the commitment of each and every person within our organization.
Many of our people are involved in initiatives that benefit the wider community through local charities or organizations. They do so with our full support and encouragement.